As a member of our Services team, your primary focus will be providing technical assistance to our customers and driving knowledge to them via training and demos. Fluent English is required for this position to communicate with colleagues, clients, and partners (or suppliers) located outside Quebec ...

As Technical Support leader, you will ensure your team delivers an effortless experience to clients in matters of technical support, while fostering a caring relationship. You'll lead technical support operations, guide Technical Specialists' professional growth, monitor performance, and drive conti...

Bilingue Spécialiste du support technique. Support et formation de techniciens de service sur le terrain. Fournir un soutien réactif et opportun à toutes les questions d'utilisateur final et aux demandes de support de techniciens de service sur le terrain. Agissez en tant que troisième point de cont...

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. Technical Support Expert / Support Engineer / Customer Success Engineer / Delivery Engineer. We are looking for a Technical Support Engineer to join our highly experien...

Supports the sales team within assigned region or territory in pre- and post-sales activities including demos to strategic accounts, as needed, working by telephone, online & site visits to deliver technical support for end-users and sales representatives; technical training and system installation ...

As a Consumer Care IT Lead, you will play a vital role in providing technical support to our valued customers. You will be responsible for diagnosing and resolving technical issues, maintaining routine and ad-hoc reporting, and providing training sessions to support product usage. Collaborate with o...

Provide direct technical support to both internal and external customers across Canada (via phone,email and other electronic system) and documenting customer complaints. In this role, you will be expected to manage incoming calls from a phone queue as well as incoming emails from customers requestin...

Supports the sales team within assigned region or territory in pre- and post-sales activities including demos to strategic accounts, as needed, working by telephone, online & site visits to deliver technical support for end-users and sales representatives; technical training and system installation ...

The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow professionally, master and practice industry-leading methodologies and tools, and be involved with the cutting-edge technology that’s building the web of tomorrow. They are looking for Tec...

They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and professionally, ...

Reporting directly to the Director, Environment and Sustainable Development, the incumbent actively participates in the department’s environmental and sustainable development action plan as well as...

Under the supervision of the company's management, you will be responsible for representing the customer in the field and ensuring that the work is carried out correctly and efficiently. As such you...

Under the supervision of the Director of the Engineering Department, you will be responsible for providing technical support for the control and electronic aspects of various products/projects in...

Reporting directly to the Director, Environment and Sustainable Development, the incumbent actively participates in the department’s environmental and sustainable development action plan as well as...

Under the responsibility of the President and CEO, your main mandate will be to establish the company's performance standards and achieve the established objectives by developing an action plan that...