Working alongside Hakan, our Director of Technical Delivery & Operational Performance, you will be responsible for coordinating projects within our development team.By writing clear and concise specs and providing detailed information for on-going and ad hoc projects, you will ensure our developers ...

Working with Peter, our Product Manager, you will have the opportunity to execute new software initiatives for our B2B platforms.You will play a key role in developing multiple platforms, both end-user facing, as well as administrative and user management portals.Help create new backend functions to...

We are looking for a Business Analyst to join our team.Working alongside Ahmad, Manager, Operational Performance, you will be responsible for writing queries, analyzing trends, and deriving insights that will help improve the performance of our reservation platform.By communicating with stakeholders...

In this role, you will be responsible for managing outsourced call center operations for our organization.You will work closely with the call center service providers to ensure that they meet our service level agreements (SLAs), quality standards, and customer satisfaction goals.The ideal candidate ...

Customer Service & Delivery Department.Working alongside David, Director of Customer Service Experience, you will have the opportunity to assist in projects from start to finish by utilizing industry data and market trends to help carry out services that we are offering.A successful candidate will b...

We are looking for an HR Coordinator with 1-2 years of experience to join our team.Working alongside Katherine, our HRBP, you will be responsible for managing HR records by keeping accurate, up to date employee files including contracts, performance reviews and benefits forms.You will have the oppor...

Customer Service & Delivery Department.Working alongside Bettina, Manager Workforce Management and Business Intelligence, and the rest of the Workforce Management team, you will be responsible for monitoring incoming volumes In queues, reporting on daily attendance schedule adherence of our customer...

Customer Service & Delivery Team.Working alongside Vera, Senior AFT Manager, You will oversee all the operation for a selected BPO ensuring they deliver our target service level and quality expectations.You will be the primary contact person for the BPO addressing any issues that may arise.You will ...

We are looking for a qualified .Customer Service & Delivery Team.Working alongside Vera, Senior AFT Manager, you will be responsible for leading the Help Desk as they support customer-facing agents as well as resolving all types of escalations.As a help desk manager you should have a solid customer ...

Working with Pascal, our Lead Web Developer, you would have the opportunity to execute new software initiatives to ensure continued growth and stability of our flight search and booking system.Our projects run between 2 to 6 weeks, and can vary between integrations of new content sources, to enhance...